As part of our overall safety goals, Alaska has established a system for our Flight Crew, Maintenance, Cabin Crew, Dispatchers, and Other Crew Members to voluntarily identify and report safety and operational concerns. The collected information is reviewed and analyzed to facilitate early detection and improved awareness of operational deficiencies and adverse trends. The information specified in Crew Member reports are used to identify the root causes and determine appropriate remedial actions which are then monitored for effectiveness. This process promotes collaboration between Crew Member work groups and management for the early identification of hazards and to maintain a proactive approach regarding safety concerns and corrective action recommendations.

Alaska, in cooperation with our pilot group and the FAA, has established an Aviation Safety Action Program (ASAP) for Flight Crew members, Dispatchers and Cabin Crew members. The Alaska ASAP is a voluntary, self-reporting program designed to identify and reduce possible flight safety concerns. ASAP uses Crew Member input to identify significant safety concerns and issues; operational deficiencies; non-compliance with regulations; deviations from company policies and procedures; and unusual events. In partnership with the all relevant departments and the FAA, each report is investigated and corrective actions determined based on a non-disciplinary approach to flight safety.

Alaska has developed a system for the submission of irregularity and event reports by our Flight Crew, Maintenance, Cabin Crew, Dispatcher, and Other Crew Members to identify safety and operational deficiencies within their respective departments. These reports will be investigated and analyzed to identify hazards; determine appropriate safety and/or operational improvements; monitor the effectiveness of corrective actions, and proactively promote Crew Member awareness of potential problems.